Shipping Policy

I. Shipping Area and Tax Policy

Applicable Regions
We currently offer shipping services to the following European countries:
Denmark, Spain, Ireland, Netherlands, Portugal, Lithuania, Hungary, Slovakia, Finland, Bulgaria, Croatia, Austria, Italy, Sweden, France, Czech Republic, Belgium, Poland, Estonia, Greece, Germany, Luxembourg, Latvia, Slovenia, Romania, and the United Kingdom.

Non-Serviceable Regions
At this time, we do not ship to countries outside the regions listed above.

Tax Information
All prices displayed on our website are final prices for customers in supported regions.
For customers located in the above countries, no additional import duties or extra shipping fees will be charged.

2.Order Processing and Delivery Time

Shipping Origin
Orders are fulfilled from our regional warehouses in Poland, the United Kingdom, or China, depending on product availability and delivery destination.
We always prioritize shipping from the nearest warehouse to ensure faster delivery and a better customer experience.

Orders are dispatched within 24 business hours after processing
Estimated delivery time: 4–7 business days, depending on destination and local courier
Please note: actual delivery times may vary slightly due to logistics conditions.

Out-of-Stock Items
If an item is temporarily unavailable, shipping will be arranged after restocking.
We aim to dispatch such orders within 10–14 business days, depending on stock availability.

 

3.Tracking Your Order
After your order has shipped, you can track it by:
Log in to your account
Go to the "Order Details" page
Click "Tracking" to view real-time logistics updates

Examples of some courier companies:
UPS
GLS
DPD

Delays Due to Uncontrollable Factors
Delivery times may sometimes be affected by factors beyond our control, such as:
Extreme weather conditions
Courier delays
Customs inspections
Other unforeseen circumstances

We recommend that you check your tracking information regularly for the latest updates on your shipment.